Shipping policy
Shipping Policy
Processing Time:
• Orders are processed within 3-5 business days (excluding weekends and holidays).
• You may receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Estimates:
• Standard Shipping: [$X] (Estimated delivery: [X-X] business days)
• Expedited Shipping: [$X] (Estimated delivery: [X-X] business days)
• Free shipping on orders over [$X] (if applicable).
International Shipping:
• We currently do not offer international shipping.
• Customers are responsible for any customs duties or taxes.
Shipping Delays & Issues:
• While we strive to meet estimated delivery times, we are not responsible for carrier delays, weather conditions, or customs processing.
• If your package is lost or delayed, please contact aqaab@hotmail.co.uk, and we will assist you in resolving the issue.
Address & Order Changes:
• Please ensure your shipping address is correct at checkout.
• We cannot make changes once an order has been processed.
Damaged or Missing Items:
• If your order arrives damaged or incomplete, please contact us within 3 days with photos, and we will work to resolve the issue.
For any further questions, feel free to reach out to us at Aqaab@hotmail.co.uk